Shipping & Returns

**Shipping Policy - Kayaoglu Inc:**

​

​

                                                      Processing Time

 

Orders placed with Kayaoglu Inc are usually processed within 1-2 business days after payment confirmation. Please note that processing times may vary during peak seasons or holidays.

​

                               Shipping Methods

We are proud to offer reliable and efficient shipping options through reputable carriers. Standard shipping within the United States is estimated to take 3-7 business days, depending on the destination.

​

                                                      Shipping Cost

Shipping costs will be automatically calculated at checkout based on the shipping destination and selected shipping method. Kayaoglu Inc may offer free shipping for orders exceeding a specific total amount, subject to ongoing promotions and offers.

​

                                                      Order Tracking

Once your order is shipped, you will receive a shipping confirmation email containing detailed tracking information. You can use this information to monitor the status of your package and its estimated delivery time.

​

                                                      International Shipping

At this time, Kayaoglu Inc only offers shipping within the United States. We do not provide international shipping services.

​​

                               Address Accuracy

For smooth delivery, please ensure that you provide accurate shipping information during checkout. Kayaoglu Inc will not be held responsible for any delays or non-delivery due to incorrect or incomplete addresses provided by the customer.

​

                                                      **Returns and Refunds Policy - Kayaoglu Inc:**

​

                                                      30-Day Return Policy

Kayaoglu Inc values customer satisfaction. If you are not completely satisfied with your purchase, you may initiate a return within 30 days of delivery for a refund or exchange. The item(s) must be in unused condition, in their original packaging, and suitable for resale.

​

                                                      Return Process

To initiate a return, please contact Kayaoglu Inc's dedicated customer support team. They will guide you through the return process and provide a return shipping label, if applicable.

​

                                                      Refunds

After receiving and inspecting the returned item(s), Kayaoglu Inc will process your refund within 5-7 business days. The refund will be issued using the original payment method used during the purchase.

​

                                                      Non-Refundable Items

* Some items may not be eligible for returns, including personalized or custom-made products. Please check the product description for details.

​

                                                      Damaged or Defective Items

* In the unlikely event that your order arrives damaged or defective, please contact us within 48 hours of delivery. Kayaoglu Inc will arrange for a replacement or issue a refund, including return shipping costs.

​

                                                      Return Shipping Cost

Unless the return is due to a damaged or defective item, the cost of return shipping will be the responsibility of the customer.

​

**Note:** This Shipping and Returns policy is subject to change without prior notice. For the most up-to-date information, please refer to the Shipping and Returns page on Kayaoglu Inc's website or contact our customer support team